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Privacy Policy

Last updated October 26, 2026

Your financial life is personal. This Privacy Policy explains what Rocket Mutual collects, why, and the choices you have. The short version: we use your data to run the Service for you, we protect it carefully, and we never sell it.

1. Information we collect

  • Account info: name, email, mobile number (optional) and your SMS consent record, and plan details.
  • Financial data: balances, transactions, and account details from institutions you connect (read-only).
  • Preferences: goals, budgets, alert types, frequency, and quiet hours.
  • Usage & device data: app interactions, device type, and log data for security and reliability.

2. How we use information

  • To provide dashboards, Fuel Gauge scores, budgets, goals, and alerts.
  • To send the emails and text messages you request.
  • To secure accounts, prevent fraud, and troubleshoot.
  • To improve the Service using aggregated, de-identified data.

3. How we share information

We do not sell your personal information. We share it only:

  • With crew members, limited to what you choose to share.
  • With service providers (hosting, data connections, messaging) under strict contracts.
  • When required by law or to protect rights and safety.
  • In a merger or acquisition, subject to this Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS / Mobile messaging

What we collect. Your mobile phone number; your SMS consent record (date and time, the consent language shown, and the page or source where you opted in); your message preferences (alert types, frequency, and quiet hours); and message delivery and opt-out history.

How we use it. Only to send the Rocket Mutual Alerts you request, to honor STOP and HELP requests, to maintain consent records, and for account security.

No sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use a messaging provider only to deliver texts on our behalf; it is not permitted to use your mobile information for any other purpose.

Opt-out & help. Reply STOP to cancel, HELP for help, or START to resubscribe; or email support@rocketmutual.com.

Retention & security. We keep consent and opt-out records for as long as needed to prove consent and comply with law (generally up to 5 years after opt-out), and we protect mobile data with the same encryption and access controls as the rest of your data.

5. Security

We use 256-bit encryption in transit and at rest, read-only connections, multi-factor authentication, and regular third-party security testing. No system is perfectly secure, but we work hard to protect yours.

6. Your choices & rights

  • Disconnect accounts or change alerts anytime in Settings.
  • Reply STOP to cancel texts, HELP for help, or START to resubscribe.
  • Request access to, correction of, or deletion of your data by emailing support@rocketmutual.com.
  • Depending on your state (e.g., California), you may have additional rights; we honor them for all members.

7. Data retention

We keep data while your account is active. After you close your account, we delete or de-identify your data within 30 days, except where retention is legally required.

8. Children

The Service isn't intended for anyone under 18, and we don't knowingly collect children's data.

9. Changes to this policy

We'll notify you of material changes by email or in the app before they take effect.

10. Contact

Privacy questions: support@rocketmutual.com.